Mon - Sat 8:30 - 19:00
+44 800 080 7476
+44 7507 637 861
Mon - Sat 8:30 - 19:00
+44 800 080 7476
+44 7507 637 861
Read on to find answers to common concerns and gain valuable insights for a stress-free relocation.
Common questions
We have compiled a list of questions that we believe can assist you in deciding to move with us at Best London Removals Ltd.
If there are any queries not addressed in the FAQs and you would like to have a conversation with someone, feel free to reach out to us at 0800 080 7476. One of our team members will be happy to assist you
These questions provide an overview of our company and services.
We’ve been proudly moving Londoners since 2010. What started as a small operation with just two people and a van has grown into a trusted, family-run team with over a decade of hands-on experience in home and office relocations.
We serve the entire Greater London area and can also handle moves beyond London, as long as either the collection or delivery address is within the London area.
Yes. We are a proud member of the National Guild of Removers and Storers (NGRS). Our insurance covers your goods in transit up to £50,000 per vehicle load.
Absolutely. Our moving teams are known for their excellent time management. We plan carefully around factors like access, disassembly, wrapping, stairs or lift use, and walking distances to ensure your move runs efficiently.
Yes, we handle items like pianos, antiques, and pool tables. Please inform us in advance so we can bring the right equipment and allocate trained staff.
Yes, we offer furniture disposal and house clearance services. Pricing depends on item type and volume—contact us for a tailored quote.
Everything you need to know before booking your move.
Just contact us for a free, no-obligation quote! You can reach us via phone, email, or our online quote form. We’ll take it from there.
Absolutely. You can choose to pack yourself or use our professional packing services. If you’re packing yourself, use strong boxes, bubble wrap, and clearly label each box.
We offer three flexible packing options:
• Full Packing – We pack everything for you.
• Fragile/Kitchen Packing – We pack delicate items like glassware and china.
• Self-Packing – You pack, and we supply the materials.
We supply sturdy moving boxes, bubble wrap, tape, wardrobe cartons, and kitchen wrapping paper to help protect your belongings.
Yes. We can dismantle and reassemble beds, wardrobes, tables, and more. Just mention it during your quote request so we’re prepared.
We can disconnect and reconnect most white goods (e.g. washing machines and dishwashers) if safe water access is available. We do not handle gas or hardwired appliances.
Please discuss any specific needs with us in advance.
We recommend someone is present during both collection and delivery to give instructions. If not, please provide contact details and clear guidance on what’s being moved and how furniture should be placed.
Learn how our rates work and what's included.
Prices vary depending on property size, distance, and services selected. We offer free, no-obligation quotes to help you plan with confidence.
We calculate based on:
• Property size and number of items
• Distance between addresses
• Team size and vehicle type
• Extra services like packing or disassembly
We also offer hourly “Man and Van” rates for smaller jobs.
Our quotes include labour, transport, and basic moving supplies like tape and boxes. Optional services like packing or dismantling are listed separately so you only pay for what you need.
Yes! We offer discounts for:
• Students
• Seniors
• Military personnel
Let us know during your quote request.
No, our prices exclude parking and Congestion Charges. If your move is in the Congestion Charge zone (Mon–Sun, during hours), we apply a £15 surcharge.
We can help apply for parking suspensions, but local council fees must be paid by you. If no parking is arranged and fines are issued, the customer is responsible for paying them.
A 50% deposit is required to confirm your booking, with the balance due after completion.
We accept:
• Bank transfer
• Visa, Mastercard, Amex
• Cash
Our Man and Van service is charged by the hour.
Billing starts when we arrive at your pickup address and stops once the job is complete. You are not charged for return travel time.
Important information for the day of your move.
It varies based on property size, access, packing needs, and distance.
We’ll provide a tailored timeline after assessing your move.
Most moves begin at 8:00 AM. Your exact time will be confirmed in your booking letter.
Here’s a quick checklist:
• Clear walkways and doorways
• Label boxes by room (if self-packing)
• Separate any items you’re keeping with you
• Defrost fridge/freezer
• Disconnect appliances (or notify us if we’re handling it)
• Have payment ready if not already made
Info@bestlondonremovals.co.uk
Phone: (+44) 020 3371 1618
Mob: (+44) 07507 637 861
Contact us today to discuss your move.
Let us take care of the logistics while you focus on settling into your new home.
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