About Best London Removals

Family-owned. Award-winning.

The same experienced team on every move since 2011

691+ reviews across Google, Trustpilot, and Removal Reviews

NGRS Super Elite Plus Award Winner 2026

Super Elite Plus Remover, Perfect Record, and Professional Standards Commitment Awards

Established since 2011

Over 15 years of removals across every London borough

Fully insured

Goods in Transit and public liability cover on every booking

How we started

Best London Removals began in 2011 as a two-man-and-van operation run by Ivelin and Filip. The idea was straightforward: offer a reliable, careful moving service and let the work speak for itself.

There was no outside investment, no franchise model, no fleet of subcontractors. It was two people, one van, and a commitment to handling every item as if it were their own.

Word spread through recommendations. Repeat bookings followed. Within the first few years, a small core team formed, and most of those early crew members are still with the company today.

Fifteen years later, Best London Removals Ltd is a fully registered, VAT-registered company (Company No. 7868738, VAT No. 195558850) operating across all 32 London boroughs. The team has grown, the vans are larger, and the service offering has expanded, but the business still runs on the same principle it started with: do the job properly, look after people’s belongings, and never cut corners.

Two professional movers from Best London Removals standing in front of a removal van, ready for a Man and Van job.

What we do

Best London Removals provides house removals, office relocations, packing services, man and van hire, furniture dismantling and reassembly, and secure storage across London.

Every service is delivered by our own directly employed team, not agency labour, not subcontractors, not a marketplace of third-party operators. The crew that arrives on your moving day works for Best London Removals, has been trained in-house, and in most cases has been with the company for years.

This matters because consistency is what separates a smooth move from a stressful one. When the same people plan, load, transport, and unload your belongings, nothing gets lost in translation. There is no handoff between teams, no miscommunication about fragile items, and no gap between what was agreed and what happens on the day.

Collage of professional packing, fragile handling, external furniture hoist, and empty removal van—showcasing Best London Removals' full-service moving capabilities.

Serving london since 2011

The team behind Best London Removals

Our greatest strength is the people who carry out the work. Most of our crew have been with us for a decade and longer, an unusual level of continuity in an industry where high turnover is the norm.

This stability is not accidental. We pay fairly, we invest in training, and we treat our team as permanent members of the company rather than disposable labour. The result is a crew that knows each other’s working patterns, communicates efficiently under pressure, and takes genuine pride in the standard of every move.

Leadership

Our leadership helps guide the process, but it’s the combined effort of experienced coordinators, skilled drivers, and dedicated movers that brings every relocation together.

Iva Doncheva, Co-Founder & Company Director of Best London Removals Ltd
Iva Doncheva

Co-Founder & Company Director

Iva co-founded Best London Removals alongside Ivelin in 2011. She conducts the majority of home surveys, assessing access, identifying items requiring special handling, and producing the detailed, fixed-price quotes clients receive. Her direct involvement in the survey process means the team arrives on move day with an accurate understanding of the job, reducing the risk of surprises and ensuring the right crew size and equipment are allocated from the start.

Ivelin Donchev
Ivelin Donchev

Co-Founder & Managing Director

Ivelin co-founded Best London Removals in 2011 and oversees all operations, client communications, and day-to-day coordination. He remains directly involved in planning moves, particularly complex, multi-location, or time-sensitive relocations, and is often the first point of contact for new enquiries. His hands-on approach to the business means clients deal with a decision-maker from the first call through to completion.

Core team members

Filip - Best London Removals
Founding Crew Member (since 2011)

Filip

Filip has been with the company from day one. Known for his precision, on-site leadership, and ability to manage complex loading sequences, he is one of the most experienced movers on the team. Clients regularly mention his reliability and attention to detail.

Dimitar - Best London Removals
Senior Crew Member (since 2017)

Dimitar

Dimitar joined in 2017 and is known for careful handling, precise van loading, and a calm, professional approach. He is a dependable member of the team on every job he works.

Nick - Best London Removals
Nick — Packing Specialist (since 2016)

Nick

Nick joined in 2016 and has become the team’s go-to specialist for packing and handling delicate items. His steady approach, attention to detail, and reliable teamwork make him a key part of complex packing jobs.

Iliyan - Best London Removals
Moving Specialist (since 2013)

Iliyan

Iliyan joined in 2013 and brings strong lifting skills and calm focus to every job. His steady pace and precision make him a reliable presence on larger moves, and clients value his friendly, professional attitude.

Maryan - Best London Removals
Moving Specialist (since 2014)

Mariyan

Mariyan joined in 2014 and is known for his methodical approach to each job. Skilled in furniture assembly, packing, and careful handling, he ensures every move runs safely and on schedule.

What sets us apart

NGRS triple award holder

Best London Removals is a member of the National Guild of Removers & Storers (NGRS) and holds three independently verified awards for 2026

Super Elite Plus Remover Award

for 11 consecutive years of exemplary service and membership in good standing

Perfect Record Award

for zero compensation claims across our entire NGRS membership history

Professional Standards Commitment Award

for meeting and maintaining the Guild’s professional standards framework.

Long-serving, directly employed team

Our core crew members have served for 8 to 15 years. They are employed directly by the company, not sourced through agencies or hired on a per-job basis. This means every team member is trained to our standards, familiar with our equipment, and accountable to the same quality expectations on every move.

In an industry where many companies rely on temporary labour or subcontracted crews, this level of team stability is a genuine differentiator. It is also the primary reason our clients return and refer others.

London specialists

We have been operating exclusively in London since 2011. Our team knows the city, narrow access points, controlled parking zones, red routes, resident permit areas, low-emission zone requirements, and the timing restrictions that affect moves in central boroughs.

This local knowledge means fewer surprises on move day. Parking is arranged in advance, access is assessed before the crew arrives, and routes are planned to avoid delays. For clients moving within London, this experience translates directly into a smoother, faster move.

Fully insured on every job

Every booking includes Goods in Transit insurance and public liability cover as standard, regardless of job size.

Whether you are booking a single-item collection or a full house removal, your belongings are covered from the moment we arrive.

Aerial view of the City of London skyline, featuring the Gherkin, Walkie Talkie, and other landmark skyscrapers at dusk.

Our values

We do not list values for the sake of having them on a page. These are the principles that have guided every decision since 2011, from how we quote, to how we hire, to how we handle a problem on move day.

Transparency

Every quote is written, itemised, and final. We do not give vague estimates over the phone and adjust the price on the day. What we quote is what you pay.

Consistency

The same standard of service applies to every job. A man and van booking receives the same care, punctuality, and professionalism as a full house removal. There is no tiered service model.

Accountability

If something goes wrong, we deal with it directly. Our zero-claims record exists because we prevent problems through preparation, but if an issue arises, it is resolved without excuses.

Respect

For your belongings, your home, your time, and the neighbours. Our crew works efficiently but never carelessly. Properties are protected, communal areas are kept clear, and we leave every address as we found it.

Recognition and reviews

Best London Removals is consistently rated 5 stars across Google, Trustpilot, and Removal Reviews. With 691+ verified reviews, our reputation is built on volume as well as quality. This is not a handful of curated testimonials but a sustained track record across thousands of completed moves. Our clients regularly highlight the same things: punctuality, careful handling, friendly and professional crew, and transparent pricing. The majority of our new business comes through direct recommendations from previous clients, a pattern that has held since our earliest years of trading.

Company details

Registered name

Best London Removals Ltd

Company number

7868738

VAT number

195558850

Registered office

Ruislip, West London

Trading since

2nd December 2011

NGRS membership

Active — Super Elite Plus level

Plan your move with us

Whether you are moving a one-bedroom flat or coordinating a multi-site office relocation, the process starts with a conversation. Tell us what you need, and we will provide a clear, written, fixed-price quote, usually within 24 hours of a short video survey.

No pressure, no obligation, and no hidden costs. Just straightforward advice from a team that has been doing this for over 15 years.

send it to 07507 637 861 for the fastest quote turnaround

Trusted by thousands clients

Excellent service

Best London Removals is the best they have lived up to their name. The guys turned up on time, introduced themselves and got cracking straight away without wasting time. They did a fantastic job and took caution with the very delicate and fragile things. They are very polite and respectful.

Annette Whisker

House moving within London

Great moving expirience

It is already the third time we have used Best London Removals for our move, and will definitely use them again. We had pretty challenging moves: no lifts, narrow stairs, and parking place far from the house, but the team managed all this spotlessly. The movers are very polite, on time, quick and careful with everything. Thank you!

Yulia Anikushina

2 bedroom flat move within London

Highly recommended

Philip and his team did an amazing job. Good communication, turn up on time, professional, no doggy/hidden charges whatsoever, even they have to remove the balcony rail and hoist the sofa to 2nd floor.

I would highly recommend it for your move.

Jonathan Stone

Two bedroom house move

Frequently asked questions

If you have a quick question before booking, these are the answers we’re asked most often about us. If anything is unclear, just call us or request a quote, and we’ll talk it through.

Yes. Best London Removals Ltd is registered with Companies House (Company No. 7868738) and is VAT-registered (VAT No. 195558850). We have been trading since 2011.

Yes. We are members of the National Guild of Removers & Storers (NGRS) and hold three NGRS awards for 2026: the Super Elite Plus Remover Award, the Perfect Record Award, and the Professional Standards Commitment Award. Membership and awards are independently verified by the NGRS.

No. Every member of our team is directly employed by Best London Removals. We do not use agency labour, subcontractors, or marketplace-style freelance crews. The people who arrive on your moving day are our own trained, long-serving team members.

Our core crew members have served for 8 to 15 years. Filip has been with the company since its founding in 2011. This level of staff retention is unusual in the removals industry and reflects the working environment and standards we maintain.

Yes. Every booking, regardless of size, includes Goods in Transit insurance and public liability cover as standard. This applies to full house removals, man and van bookings, office relocations, and standalone services such as furniture assembly.

We operate across all 32 London boroughs and selected areas within the M25, from our base in Ruislip, West London.

Call us on 0800 080 7476, use the quote form, or message us on WhatsApp. For full-house and office moves, we conduct a short video survey (usually 10–15 minutes) and provide a fixed-price written quote within 24 hours.