Our accreditations

Awards and accreditations

NGRS member since 2015, with status awards renewed through the years and three Consumer Care Awards in 2026.

5-star rated

Consistently highly rated on Google, Trustpilot, and Removal Reviews

Triple Award Winner 2026

Three 2026 Consumer Care Awards from the NGRS and the Removals Industry Ombudsman.

Established since 2011

Over 15 years of removals and man and van work across Greater London

Fully insured

Goods in Transit and public liability cover on every booking, regardless of job size

Recognised in 2026

Our 2026 awards

Winner of three 2026 Consumer Care Awards from the National Guild of Removers & Storers and the Removals Industry Ombudsman Scheme: Super Elite Plus Remover, Professional Standards Commitment and Perfect Record.

Super Elite Plus Remover Award

Recognises continuous, exemplary and outstanding customer service over 11 years of membership of the NGRS and the Removals Industry Ombudsman Scheme.

Perfect Record Award

From the Removals Industry Ombudsman Scheme: no compensation awarded against us during 11 years of continuous membership.

Professional Standards Commitment Award

For continuous membership, engagement with inspections and ongoing compliance with NGRS standards.

SME News UK Transport Awards 2026

Best London Removals was named Most Trusted Premium Removals Company 2026 for London at the SME News UK Transport Awards 2026, recognising consistent service quality, customer trust, and professional standards in the London removals sector. This is a business award, separate from the trade awards above.

Since 2015

Our record since 2015

Guild status awards are reviewed every year. These are the certificates on our record.

  1. 2015NGRS and Ombudsman membershipWe join the National Guild of Removers & Storers and the Removals Industry Ombudsman Scheme. Membership has been continuous since.
  2. 2016A.C.E Annual Certification of ExcellenceIssued through the NGRS Quality Monitoring Programme.
  3. 2019 to 2020Elite Plus Remover (NGRS)Recognising 5 years of membership of both organisations.
  4. 2020Perfect Record Award (Ombudsman)No compensation awarded for the audited period January 2019 to February 2020.
  5. 2021Perfect Record Award renewedNo compensation awarded for the audited period January to December 2020.
  6. 2021 to 2022Elite Honours Remover (NGRS)The highest status available to members of 6 and 7 years.
  7. 2024Super Elite Remover (NGRS)Recognising 9 years of exemplary customer service.
  8. 2026Three Consumer Care Awards and an SME News awardSuper Elite Plus Remover, Professional Standards Commitment and Perfect Record, plus Most Trusted Premium Removals Company 2026, London, at the SME News UK Transport Awards.

Certificates on record

Every certificate behind the timeline, in date order. Click any certificate to see it full size.

Membership certificate 2016

NGRS and Removals Industry Ombudsman Scheme, valid to 15 December 2016

A.C.E Certification of Excellence 2016

NGRS Quality Monitoring Programme

Membership certificate 2018

NGRS and Removals Industry Ombudsman Scheme, valid to 15 December 2018

Elite Plus Remover 2019

NGRS, 5 years of membership, valid to 31 December 2019

Elite Plus Remover 2020

NGRS, 5 years of membership, valid to 31 December 2020

Perfect Record Award 2020

Removals Industry Ombudsman, audited January 2019 to February 2020

Perfect Record Award 2021

Removals Industry Ombudsman, audited January to December 2020

Elite Honours Remover 2021

NGRS, 6 years of membership, valid to 31 December 2021

Elite Honours Remover 2022

NGRS, 7 years of membership, valid to 31 December 2022

Membership certificate 2022

NGRS and Removals Industry Ombudsman Scheme, valid to 15 December 2022

Super Elite Remover 2024

NGRS, 9 years of membership, valid to 31 December 2024

What it means

What these awards mean for your move

The National Guild of Removers & Storers was established in 1991 and the Removals Industry Ombudsman Scheme in 2002. Guild status awards are reviewed every year and rise with length of membership and a clean customer service record, so they cannot be bought or kept without earning them. The Perfect Record award comes from the Ombudsman, the independent body customers can turn to if a dispute with a member remover is not resolved.

For you, that means a removal company that has worked to recognised professional standards for over a decade, with an independent body behind every booking.

Verify us

Check our record yourself

You do not have to take our word for it. You can confirm our membership on our NGRS profile, and read customer reviews on Removal Approval (the NGRS review site), Google, Trustpilot and Removal Reviews.

Plan your move with an award-winning team

Whether you are moving a one-bedroom flat or coordinating a multi-site office relocation, the process starts with a conversation. Tell us what you need, and we will provide a clear, written, fixed-price quote, usually within 24 hours of a short video survey.

No pressure, no obligation, and no hidden costs. Just straightforward advice from a team that has been doing this for over 15 years.

WhatsApp us a video: send it to 07507 637 861 for the fastest quote turnaround.

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